Title:  Delivery Manager - NESO

Location: 

Wokingham, GB, RG41 5BN

Division:  NESO Markets, SysOps, Major Projects, Resilience
Job Type:  Full Time
Requisition Number:  70895
Department:  ESO
Job Function:  Information Technology
Description: 

About the Role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future. 

 

The Delivery Manager(s) for OBP is a critical leadership role within the Balancing Transformation Programme, working in close partnership with the Engineering Manager to ensure predictable, high-quality delivery of complex, multivendor technology products. This role provides delivery governance, stakeholder alignment, financial oversight, and operational readiness across a product area that supports mission-critical energy system operations. 


Success in this role requires strong planning discipline, commercial acumen, operational awareness, and the ability to influence across engineering, product, vendor, and business teams.

 

This role can be based from Wokingham, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.  

Key Accountabilities

1. Delivery Planning & Governance

  • Own and maintain end-to-end delivery plans, ensuring realistic, aligned, and transparent milestones and resource requirements.‑to‑end delivery plans, ensuring realistic, aligned, and transparent milestones and resource requirements.
  • Manage RAID (Risks, Assumptions, Issues, Dependencies) with discipline, ensuring early warning of delivery risks and clear mitigation actions.
  • Build strong relationships with business teams, product leads, platform teams, and vendor partners to ensure delivery alignment.
  • Use NESO business and product knowledge to challenge priorities, scope, and sequencing when needed.
  • Provide structured and proactive delivery reporting to senior stakeholders.

2. Project & Commercial Management

  • Manage budgets, cost tracking, forecasting, and financial governance across the product lifecycle.
  • Lead investment governance, including sanction approvals, business case updates, steering committees, and project closure processes.
  • Drive vendor and commercial management activities including RFPs for resourcing, delivery partners, or product procurement.
  • Oversee contract performance, scope control, and commercial risk management with clear escalation and recommendations.

3. Operations & Readiness Management

  • Ensure CNI (Critical National Infrastructure) operational readiness in partnership with SRE and operational support teams.
  • Embed operational considerations early in delivery to support mature DevOps practices and minimise operational risk.
  • Work closely with business teams on communication, change impact, incident preparedness, and release readiness.
  • Support continuous improvement in operational handovers, service acceptance, and incident response mechanisms.

About You

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone with:

 

  • Strong delivery leadership experience in multi‑team, multi‑vendor technology environments.
  • Excellent understanding of an organisation’s business, operational objectives, and stakeholder landscape, with the ability to challenge engineering, product, or commercial decisions using this insight.
  • Proven delivery governance capability: RAID management, milestone planning, reporting, roadmap alignment, dependency oversight.
  • Strong project and programme management skills including cost management, budget forecasting, and investment governance.
  • Experience leading commercial activities: RFPs, vendor negotiations, contract management, supplier performance tracking.
  • Ability to build strong relationships across business teams and act as a trusted partner in shaping delivery outcomes.
  • Skilled in working through ambiguity, structuring complex challenges, and driving clarity across technical and non‑technical teams.
  • Excellent communication and influencing skills across all levels of the organisation.
  • Demonstrated leadership behaviours including ownership, accountability, calm decision making, and structured problem solving.‑making, and structured problem‑solving.

 

Desirable Skills

  • Experience with CNI operations, SRE practices, DevOps models, or real-time operational systems.‑time operational systems.
  • Familiarity with energy system operations, Balancing Mechanism, or large‑scale transformation programmes.
  • Understanding of software engineering delivery models and effective collaboration with engineering leads and architects.
  • Experience enabling product centric delivery and shaping cross-functional ways of working.‑centric delivery and shaping cross‑functional ways of working.

 

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At NESO, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

About What You'll Get

A competitive salary of circa £64,000 – £74,000 – dependent on experience and capability.

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

About Us

The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers.

Join us and empower your potential, energise our team, and be part of something bigger.

Our energy, our future, together.

About The National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

More Information

This role closes on 05/03/2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.