Title:  Stakeholder Engagement Lead - NESO

About the Role

Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come. 

The journey to net zero and a carbon free future has already begun, and the way we generate, manage and consume energy is changing for the better. Continuing to innovate and adapt the energy system will require a range of new tools and a reimagining of how the entire industry can come together to deliver lasting impact.  

Innovation is also one of the central pillars of net zero transition and is about establishing a safe, collaborative space in which to explore higher-risk technologies and ways of working. Our innovation function works to foster and embed a culture of innovation in the business, while ensuring we stay focused on solving issues affecting the industry as well as our priority challenges. Join us and you would be communicating our exciting ongoing projects as well as the department’s work as a whole.  

Research shows that some people may hesitate to apply unless they meet every requirement. At NESO, we believe potential comes in many forms and we’re committed to a fair, inclusive recruitment process where everyone can show their talents. We celebrate the difference people can bring to our organisation, and welcome and encourage applicants with diverse experiences and backgrounds to build a workforce that feels valued and respected and represents the communities we serve. If this role sparks your interest but you’re not sure you tick every box, we still want to hear from you.

This role can be based from Wokingham or Warwick and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements. The role will require additional wider travel on a regular basis, for events & other stakeholder activites.

Key Accountabilities

As the Stakeholder Engagement Lead you will work across NESO and our external stakeholders to coordinate and deliver stakeholder engagement and communications activities across a portfolio of innovation projects at the heart of the GB energy transition.  

• Work collaboratively across the energy industry, regulators and government to promote positive working relationships that will increase engagement and support of National Energy System Operator Innovation projects.   

• Oversee development and delivery of a stakeholder strategy and communications plan, while maintaining a record of all activity.  

• Support with the development of external stakeholder engagement communications, ensuring they are appropriate to the audience, have been reviewed by the necessary internal and external stakeholders, and meet brand requirements. 

• Responding to consultations and engaging stakeholders on research and development related policy and regulation. 

• Proactively identify and lead improvements to the team’s stakeholder engagement approach, building on feedback and best practice. 

About You

• The ability to communicate clearly to a range of audiences, written and verbally. 
• Experience of engaging with a diverse range of stakeholders, ideally within the energy industry, government or regulators. 

• An eye for detail and experience of drafting copy and documentation in line with brand guidelines. 

• Experience of planning, delivering, and evaluating communications campaigns. 

• Experience of managing large events, speaking opportunities and briefings.  

• The ability to understand and implement changes that will improve stakeholder engagement. 
• The ability to work collaboratively with internal media, regulation, technical and policy colleagues in a matrix to deliver communications and engagement.
• Although the topics and projects undertaken in the department are by their nature technical, a detailed technical or scientific background is not expected. 

Qualifications

Degree or equivalent experience.

Highly regulated industry experience, or work within the civil service, considered a plus.

Membership of a communications professional body is desireable.

About What You'll Get

A competitive salary between £50,000 - £57,000pa – dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
• Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.

About Us

National Energy System Operator’s (NESO) mission is to facilitate the decarbonisation of Great Britain’s energy network and ensure the delivery of reliable, affordable, and clean electricity for consumers. We work with stakeholders across the whole energy industry to plan for future network needs, using a wider adoption of technology and changes in consumer behaviour, as well as ensuring we have the right markets, networks, and frameworks in place, to transform the way we operate tomorrow.

Join us, and let’s energise progress.

Our energy, our future, together.

About The National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

More Information

This role closes on 14th November 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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